Privacy Policy
Last updated 14 October 2026
This explains what ParkRight collects when you use the site, why we collect it, who can see it, and how to have it changed or removed.
1.What we collect
Only what we need to match residents with spare car bays:
- If you hold a bay or join the waitlist: your name, unit, email and, if you give it, your mobile. For the waitlist, also the term you want, the most you’d pay a week and when you need a bay.
- If you list a bay: your name, unit, email and, if you give it, your mobile, plus the bay’s level and number, any note you add, the weekly price and the term.
- If you use the contact form: your name, email and message.
2.Why we collect it
To run the matching service: to show free bays, hold a bay for you, send you offers and updates about your request or listing, and put you in touch with the other person once you both accept.
We don’t sell your details, use them for advertising, or email you about anything other than your request, your listing or a question you’ve asked.
3.What other residents can see
The public Free now list shows each bay’s level and number, weekly price, term and the owner’s note. It never shows anyone’s name, unit or contact details.
4.Sharing your details after a match
When you and the other person have both accepted an offer, we email each of you the other’s name, unit, email and mobile (if given), so you can agree the start date and payment yourselves.
You agree to this by ticking the contact-sharing box on the form when you hold a bay, join the waitlist or list a bay. Until you’ve both accepted, only the ParkRight team sees your details. If you’d rather not share them, decline the offer: nothing is shared unless you accept.
5.Who else handles your information
We use a small number of service providers to run the site:
- Supabase stores the database.
- Resend sends our emails.
- Vercel hosts the website.
- Stripe processes the owner’s matching fee. Card details go to Stripe directly; ParkRight never sees or stores them.
They process information on our behalf to provide those services. Some of their servers may be outside Australia.
6.Keeping it secure
Your details can be read only by the ParkRight team. The database rules let the public add a request or a listing but not read anyone else’s.
7.How long we keep it
While your request or listing is active, and afterwards for as long as we need it to run the service and keep a record of matches. You can ask us to delete your details at any time.
8.Seeing, changing or deleting your details
To see what we hold about you, correct it, leave the waitlist, remove a listing or have your details deleted, contact the ParkRight team.
9.Questions and complaints
If you have a question or a concern about your privacy, contact us first and we’ll try to fix it. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
10.Changes to this policy
If we change how we handle your information, we’ll update this page and the date at the top. ParkRight currently runs at Chelsea Apartments.