Terms of Use

Last updated 14 October 2026

1. 1.What ParkRight is

   ParkRight is a matching service. It connects residents who have a spare car bay with residents who need one, in the same building. ParkRight doesn’t own, lease or manage any bays, and isn’t a party to the arrangement between you.

2. 2.Who can use it

   • Residents of buildings that use ParkRight. Right now that’s Chelsea Apartments.
   • Owners list only a bay that comes with their unit and that they’re able to offer to another resident.
   • The details you give must be accurate and your own.

3. 3.Holds

   When you hold a bay, nobody else can hold it for 48 hours. A hold isn’t an agreement and costs nothing. If an offer isn’t sent before the hold runs out, the bay goes back on the list.

4. 4.Offers and matches

   The ParkRight team reviews each hold and emails an offer to the renter and the owner. Either of you can accept or decline. You’re matched only when you’ve both accepted.

   Once you’re matched, we email each of you the other’s name, unit, email and mobile (if given), which you agree to on the form. See the Privacy Policy.

5. 5.The arrangement between you

   After you’re matched, you and the other person agree the price, payment, start date and length of the arrangement directly. Building management sets up car park access for the renter, if needed. ParkRight doesn’t collect rent or hold any money for either of you.

   We don’t guarantee that a bay or a renter will be available, or that an arrangement will work out.

6. 6.Your responsibilities

   • Follow the building’s car park by-laws and rules.
   • Building management sets up the renter’s car park access, if needed. Owners don’t need to hand over their fob.
   • Renters use only the bay they’ve agreed to, and only for parking.
   • Keep your own insurance for your vehicle and belongings.

7. 7.Fees

   Listing a bay, holding a bay and joining the waitlist are free. When a match is confirmed (you’ve both accepted), the owner pays ParkRight a one-off matching fee of $49. It’s paid by card through a link in the owner’s match email, and processed by Stripe. Renters don’t pay ParkRight anything.

   The fee is for the introduction, so it’s payable once you’re matched even if the arrangement later ends. If you think you’ve been charged in error, contact us.

8. 8.Ending or changing an arrangement

   • Ongoing arrangements end with two weeks’ notice to the ParkRight team.
   • Fixed-term arrangements end on their end date.
   • To change or remove a listing, or to leave the waitlist, contact us.

9. 9.Our responsibility

   ParkRight introduces residents to each other. To the extent the law allows, we aren’t responsible for vehicles, belongings, damage, loss or theft, for payments between you, or for disagreements about an arrangement.

   Nothing in these terms limits any rights you have under the Australian Consumer Law that can’t be excluded.

10. 10.Removing listings or requests

    We may remove a listing, hold or request that breaks these terms or the building’s rules, or that we believe is inaccurate.

11. 11.Changes to these terms

    We may update these terms as the service grows. We’ll change the date at the top when we do. If you keep using ParkRight after an update, the new terms apply.

12. 12.Contact

    Questions about these terms? Contact the ParkRight team.