Questions
Everything about holds, offers, fees and your details.
Getting started
Who can use ParkRight?
Residents of buildings that use ParkRight. Right now that’s Chelsea Apartments.
Which bays can be listed?
Car bays on levels M and B1. Motorbike bays aren’t part of ParkRight yet.
Do I need an account?
No. You give your name, unit and email on the form, and we contact you by email. There’s no password.
Renting a bay
How long does a hold last?
48 hours. Nobody else can hold the bay during that time. If an offer isn’t sent before it runs out, the bay goes back on the list.
Am I committed once I hold a bay?
No. A hold isn’t an agreement. You can decline the offer when it arrives, and nothing is agreed until you and the owner both accept.
What if someone holds the bay I wanted?
Pick another free bay, or join the waitlist and we’ll email you when one that fits comes up.
How do I pay?
Directly to the owner, in the way you agree between you. ParkRight doesn’t handle rent.
Listing a bay
What price should I set?
It’s up to you. A Chelsea bay on Spacer currently rents for $325 a month, about $75 a week.
Can I change my price or take my bay off the list?
Yes. Contact the ParkRight team and we’ll update it.
What happens when someone wants my bay?
The ParkRight team reviews the request and emails you an offer. You choose whether to accept.
What does it cost?
Listing is free. When you’re matched, you pay ParkRight a one-off $49 fee by card, through a link in your match email. There’s nothing more to pay after that, and renters never pay ParkRight.
Your details
Who sees my details?
Only the ParkRight team, until you and the other person both accept an offer. Then we email you each other’s name, unit, email and mobile. You agree to this on the form.
What do you do with my details?
We use them only to run the matching service. Read the privacy policy.
How do I leave the waitlist or remove my details?
Contact us and we’ll take you off.
Once you’re matched
Who sets the start date?
You and the other person, between you. The owner gets in touch first. ParkRight isn’t part of the agreement.
How do I get into the car park?
If your fob doesn’t open the bay’s level, building management sets up your access once you’re matched. Owners don’t need to hand over their fob.
How do I end an agreement?
Ongoing agreements end with two weeks’ notice to the ParkRight team. Fixed-term agreements end on their end date.
Is ParkRight responsible for my car or the bay?
No. ParkRight introduces residents; use of the bay and any damage are between you. Follow the building’s car park by-laws, and check your own insurance.
Not answered here? Ask the ParkRight team.